Overarching principle – There is a culture that promotes innovative and creative ways of incorporating dignity and respect into all aspects of people’s lives.
A team was set up to support a service user with learning disabilities to move from a residential care setting, where he had lived for 20 years, into a bungalow. The team advocated on his behalf for rehousing and made sure the new accommodation met his needs and was decorated in a way which was to his liking; some staff gave up their weekends to help decorate his new home. The move had given the service user independence, choice and control and had been a catalyst for change to his whole life.
Overarching principle – An approach to nutrition and hydration that is thoughtful, innovative and achieves positive outcomes for all. Entrants demonstrate they provide food in a way that is interesting, and they respond well to the needs, likes and dislikes of their customers. They have imaginative approaches to encouraging good nutrition and hydration.
This is a day service for adults with learning disabilities in Lowestoft. It is an innovative concept that supports people with learning disabilities to not only learn about nutrition and healthy eating but also provides a healthy eating venue for locals. The café provides catering services for the community centre and library. Service users are all trained to be baristas and work, on rotation, in the kitchen and front of house serving the public.
A non-profit organisation which supports the education and care of the young and elderly. Judges said it demonstrated a holistic approach to end of life care which recognised the difference between planning and the final days of life. Staff were all passionate about delivering end of life care.
Helen was nominated by her team at this residential home for adults with mental health conditions and learning disabilities who said that she “has an incredibly calm, can-do manner”. They also said she “allows people to make decisions and has a no-blame culture”. The judges said that Helen has a clear commitment to supporting and developing her staff and ensuring they are truly involved in the overall strategy and decision-making at the home.
Overarching principle - An organisation/service which has a positive and proven approach to using a range of activities creatively to achieve positive outcomes.
Person-centred planning is at the heart of this setting, utilising resident’s life stories as a starting point. One service user used to be a caretaker, so the home has created an area with lots of keys and locks he uses every night and morning. Another room-bound service user had been a chef, so the setting purchased a mini oven to set up in his room to teach others how to cook.
Overarching principle - Training offered is underpinned by a good understanding and implementation of individual learning styles and varying outcomes. There is also evidence of good use of current practice and thinking.
Overarching principle - Those living with dementia are supported to spend their daily lives in meaningful ways and there is a demonstration of an understanding of their individual needs, empathy and compassion. This can be a group setting such as a care home, or on an individual client basis such as domiciliary care delivery/ day service.
This nursing home for adults showed it works in a holistic way, with all staff understanding the needs of those with dementia and encouraged to innovate. There is a “happy hour” each day where all staff (including non-care staff caretakers, cooks etc) come into the dining room to eat with residents. The home has been designed with a community village feel and there is a dressing up area, a pub, a nursery and a work tool area.
Overarching principle - The placement is one which provides real opportunities for the development of students and the outcomes of the service, as well as the individual.
The judges said this nursing home for adults works in a multi-disciplinary way, and the diversity of placements offered an amazing opportunity to students to learn both holistically and with their peers. There was a great emphasis on encouraging students to self-research, focusing on students’ own research to improve clients’ lives.
Overarching principle - The service has delivered care and support over and above what would usually be expected, and has made positive contribution in supporting service users’ lives.
This residential home for adults with mental health conditions and learning disabilities showed an emphasis on values and showed a very solid, well-run and person-centred approach to the delivery of care to clients. The service has a commitment to continuous improvement which regularly seeks clients’ views. The home has created a family feel for the residents and has a warm and friendly person-centred culture where residents are supported to achieve personal goals through the positive management of risk.
Overarching principle - A service user / relative nominated award. This category is designed to provide an opportunity for the recognition of an individual or organisation that has made a significant contribution to the sector or a team, or to one person, that has not been recognised elsewhere. Entrants to this award have been nominated by others, such as clients or families.
Alexandra was nominated by the mother of client for whom Alexandra is key worker. She said that Alexandra fully understands her son’s physical limitations and designs, and constructs daily activities that she supports him to take part in. She went on to say: “The level of care Alexandra provides matches the level provided by my husband and I”. This is a supported living service for people with learning disabilities and complex needs.